How do I know the mattress will be right for me?
Salome mattress was designed to offer a well-balanced night’s sleep with an innovative combination of foams, certified layers and testing. All these qualities guarantee sleepers’ comfort and good rest.
Our customer experience specialists are happy to answer all your questions about our mattresses. We are available every day of the week by phone or email!
What kind of certificates does Salome mattress have?
Salome mattress is certified by Oeko-Tex Standart 100. This proves the highest quality, therefore, mattresses are suitable for babies and children as well.
What is the delivery time?
Usually delivery takes 2-3 working days. During holidays it might take more time, up to 3 working days. If you want to order outside of Lithuania, please contact us directly.
What is the height of Salome mattress?
The height of the mattress is 26 cm. This differentiates Salome from other mattresses, because a regular mattress is on average 20-22 cm height. Higher mattress makes it easier to get in and out of bed, also gives a better view for your bedroom.
What kind of materials does Salome consist of?
The mattress has four layers as well as the cover which is made out of two individual parts. From top to bottom the layers are as follow:
- 5 cm viscoelastic memory foam
- 4 cm soft and increased elasticity polyurethane foam
- 10 cm 7 zone base
- 7 cm firm layer of increased density polyurethane foam
The mattress is multi-purpose – it can bet used from both sides.
The cover of the mattress is made of 100% polyester. It has two separate parts. Can be washed at 40 degrees.
The sides of the cover are made out of breathable grid which helps to control the temperature during the night.
How can I return the mattress?
We believe that 30 days are enough to decide whether Salome is suitable for you. If you decide to return you mattress, contact us via phone +370 603 63107 or email email@example.com. We will send a courier to pick up your mattress and return money to your bank account. Returns are free of charge and can take 2-3 working days.
How should I prepare the mattress for return?
If possible, just wrap it in plastic. You don’t have to return it in the original package.
When can I start using my mattress?
The mattress is roll packed in a box, therefore it needs around an hour to get to its original shape. In very rare cases, this process can take up to 2 days. You can start using your mattress as soon as it gets into its original position.
Can I put the mattress back into the box?
Salome is made for everyday use. Therefore, it is impossible to put it back into the package after you unroll it for the first time.
What is the size of delivery packaging?
All Salome mattresses are delivered in a 50 cm x 50 cm x 120 cm box.
How long can I keep my mattress in its package?
Mattress can be in a box no longer than one month. Keep in mind, that 30 days trial period begins after you receive your delivery and not after you open the mattress.
How often should I change my mattress?
Salome mattresses are very durable. However, despite this, you should change your mattress at least every 10 years due to hygiene end ergonomic reasons.
How do take care of Salome mattress?
You can wash the upper part of the mattress’ cover at 40 degrees.
How do I transport Salome mattress?
Since it is impossible to pack the mattress back into the original package, wrap it with plastic, if you need to transport it to another location. If you just want to move Salome to another room, you can use handles which are attached to the cover. It is the best to do it in pair.